Return and exchange policy (for unwanted products)

If you are not 100% satisfied with your purchase, you can return it for a replacement product or credit to be used for a different purchase. Herewith the terms for exchanges:

Warranty (for defective products)

All TAN Leather Goods products have a standard 1 year warranty. We will replace, exchange (credit for different purchase) or refund any leather product if it has a manufacturing fault.  All refund requests must be received within 14 days of your purchase. Upon inspection, we will confirm if we will replace or exchange the item. E-mail us your request, together with a description and photo of the item (if possible) to [email protected] – and we will respond with the procedure.